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Service Operations Manager




Not for profit

Job ID


Job Type



€47,000 + pension

Job Description

We have partnered with a non-profit organization located in Sandyford, which is actively seeking a skilled Service Operations Manager to join their team overseeing and managing operational activities and contribute to the development of organisational strategy.

This position offers a 12-month contract with the potential for extension beyond that period. The package is: base salary €45,000 + health insurance + pension + bike to work scheme


  • Manage the daily operations of the organisation

  • Manage a small team of 4 professionals.

  • Assess, develop / enhance, implement, and evaluate operational strategies, policies, and procedures.

  • Support the implementation of organisation-wide goal setting, performance management and continuous improvement.

  • Provide oversight of outsourced projects and resources.

  • Liaise with key external partners.

  • Stay updated on the latest technologies, trends, and practices.


  • A minimum of 3 years’ experience in operations management or a similar role.

  • Strong analytical, problem-solving, and critical-thinking skills.

  • Strong leadership skills with the ability to inspire, motivate, and collaborate effectively with cross-functional teams.

  • Excellent organisational and multitasking abilities to manage multiple projects and priorities simultaneously.

  • Familiarity with project management methodologies and software development lifecycle.

For more information on this Service Operations Manager job or to apply please contact Jean Moran on 

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