Service Operations Manager

We have partnered with a non-profit organization located in Sandyford, which is actively seeking a skilled Service Operations Manager to join their team overseeing and managing operational activities and contribute to the development of organisational strategy.

This position offers a 12-month contract with the potential for extension beyond that period. The package is: base salary €45,000 + health insurance + pension + bike to work scheme

Responsibilities:

• Manage the daily operations of the organisation

• Manage a small team of 4 professionals.

• Assess, develop / enhance, implement, and evaluate operational strategies, policies, and procedures.

• Support the implementation of organisation-wide goal setting, performance management and continuous improvement.

• Provide oversight of outsourced projects and resources.

• Liaise with key external partners.

• Stay updated on the latest technologies, trends, and practices.

Experience:

• A minimum of 3 years’ experience in operations management or a similar role.

• Strong analytical, problem-solving, and critical-thinking skills.

• Strong leadership skills with the ability to inspire, motivate, and collaborate effectively with cross-functional teams.

• Excellent organisational and multitasking abilities to manage multiple projects and priorities simultaneously.

• Familiarity with project management methodologies and software development lifecycle.

For more information on this Service Operations Manager job or to apply please contact Jean Moran on j.moran@capital8.ie